Instructions for students and guardians, art studies

This page provides instructions for using the basic functions of the Eepos as student and guardian

What is Eepos?

Eepos is an information system designed for educational institutions that maintains the personal information of the student and his or her guardian, as well as the student’s study information. Eepos is used by more than 100 Finnish educational institutions.

Our goal is to help the educational institution in organizing its activities and at the same time clarify the flow of information between the educational institution, the teacher, the student and the parent, as well as the affairs of families.

Connections to the service are secure and sensitive and important information is encrypted before being stored in a database.

How to log in?

Each school will have its own Eepos address in the form (school-specific address).eepos.fi. The service is available on all major browsers and works on computers and mobile devices.

If something doesn't work, where can I ask for help?

We maintain electronic support request form, that allows a student or guardian to request support in a variety of situations. The form can be found on the Eepos front page of each school (school-specific address).eepos.fi.

Problems about your studies?

If your problem is related to studying, student or guardian usernames, teaching, course choices, or other school matters, select “Contact School” when filling the form. In this situation, the information you provide will be directed to the system administrators (principals, secretaries and other administration).

A technical problem

If you are unable to use any of the features, you receive an error message from the system, or you think something is not working properly, select “Contact Support” when filling the form. In this situation, your notification will be directed to the developers of the Eepos system, who will respond to your question within approximately 1 business day. In addition, we receive support requests to the e-mail address support@eepos.fi

If your username or password is lost

Students and guardians
Students and guardians can request a password recovery to their verified email.

  1. Go to your schools Eepos address school-specific address).eepos.fi.
  2. Click login
  3. In the popup window, select Forgot your password?
  4. Enter your verified email address or your username and click Continue
  5. Revovery link will be now emailed to you. The link expires in 48 hours.

Teachers
Teachers should request new IDs from school administration or IT support.

Following teacher feedback and comments

The student and guardian can follow the feedback and information about the assessment left by the teachers immediately after logging in on the Timeline page.

  1. Log in twith the student or guardian ID
    • If you are logging in with a Guardian ID, after logging in, select the student whose information you want to browse on the right side of the page.
  2. After logging in, you are automatically on the timeline. On this page, you can see the comments left by the teachers in groups, from the most recent to the oldest. To scroll through the comments, scroll up or down the page.

Direct messages

Direct messages allow teachers, students, and caregivers to communicate securely. On the Direct messages page, messages are separated into incoming, sent, and draft messages. You can also delete messages by moving them to the Trash.

This is how you send an message

  1. Log in to Eepos open the Direct messages page
  2. To get started, click the New Message button at the top right of the page
  3. Select a recipient. The page lists teachers related to the guardian / student, but you can also search for a teacher by name
  4. Enter the message subject and content of the message in their own fields
    • If necessary, you can save the message as a draft (which you can find later on the Drafts tab) and continue writing it later.
  5. Press the green Send Message button to send the message

Updating personal information

The guardian can update the students as well as their own personal information in the Eepos system. Students over 18 years old can update their own personal information.

This is how you update your personal information

  1. Login to Eepos as a student or adult guardian
    • If you are logging in as a guardian, after logging in, select the person whose information you want to update (your personal data or student data) on the right side panel.
  2. Go to the My Information page
  3. Please update your contact and personal information in the fields on the page
  4. When the information is updated, click Update Information at the bottom of the page

Note, if you want to update more than one person’s information as a guardian, you can switch from one person to another on the right side of the page by selecting the person’s name

Booking appointments

The student and the guardian can book appointment times set up by the teachers

  1. Log in to Eepos as a student or guardian
  2. From the main menu, go to the Appointments page
  3. Select “Book an appointment” at the top of the page
  4. In the window that opens, fill in the required information
    1. Choose a teacher from whom you are scheduling the appointmet
    2. Select an appointment type
    3. In the date field of the appointment, you can see in the calendar the days when the teacher has appointments to be booked, select the day by clicking on the calendar
    4. The appointment times for the selected day are listed on the right side of the window. Click on the time to select the most appropriate time
    5. To select more participants for the meeting, tick the students and guardians who will be attending the meeting.
  5. Finally, press Book the appointment