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How secure is Eepos?

We take information and data security very seriously and we take actions regularly in order to guarantee world class security level.

All the connections are secured by SSL-connection. Sensitive information and credentials are encrypted when stored in our databases. All the alterations to the system are logged and back-ups are taken every two hours, every day and every week.

We perform security checks and audits regularly and all vulnerabilities and programming standards are evaluated carefully. Our last external security audit was performed in May 2021.

Besides the audits, we are currently applying for an international information security certificate called ISO 27001. The certificate would verify that our information security, data protection and data handling measures are on an internationally acknowledged level. In practise this would mean that we base our operations on clear standards and protocols and that we take security into account in everything we do.

We are entering stage one of this certification in fall of 2021.

I lost my password. Where can I get a new one?

If you are logging in as a student or as guardian and you have lost your password, please read the following:

Go to your school’s eepos-portal (example.eepos.fi) and click on “I have login credentials”.
Press “forgot your password?”
Type in your username and press “Continue”. We will send you instructions for resetting your password.

Note! We cannot send you the reset link unless you have verified your email address. If you haven’t verified your email address, please contact your school’s office for a new password.

Do you transfer data outside of EEA-countries?

No.

How and how often are Eepos back-ups taken?

We save all the changes our customers make in our system into a separate log from where the changes can be monitored. In addition to this, we back-up all data

Every two hours when this back-up is stored for a week
Once a day when this back-up is stored for a month
And once a week and this back-up is stored for two years

Where are the Eepos databases hosted?

Our active databases operate in a Finnish hosting facility. All back-up data is encrypted and transferred via secure connection to Amazon cloud platform for storing.